Jukeiso

The view from our room was amazing. The room was comfortable and clean. The staff was welcoming and my three children loved the way we were served tea on our arrival and the yukatas that were just their size. My son has several food allergies and they were able to accommodate him for dinner and breakfast. The food was excellent and abundant and my kids loved the kids meals while I enjoy the traditional Japanese meals. The private bath was a lovely treat after a climb on Mt Misen. The futons were comfy and the room was spacious and it was so nice to return to our room after dinner and have our futons ready. .The luggage pickup from the ferry terminal and the shuttle ride back at the end of our stay were so helpful! It was a splurge but well worth it!

Highly recommend if you want to experience a ryokan stay. Customer service is incredibly amazing, they drove us to from the Miyajima ferry terminal, they helped us carry our luggages in and they even helped us to clean the luggages with wet wipes while we were checking in. They also gave us a mini room tour with welcome drink/snack. The view was incredible with a clear ceiling to floor glass window. Complimentary slippers/pyjamas/yukata/cleansing oil/shaving cream/shaver/toothbrush&toothpaste/conditioner. The futon bed is very comfortable but the blanket is a little thick. We also purchased the half board option with dinner and breakfast. The meal preparation is very meticulous and a lot of thought and effort is being made into the appearance of the dishes. We had a meal while enjoying the sunset view of the Torii gates which is amazing. The dinner was ten courses and the portion is just right such that it doesn’t make you overly full or remain hungry.

The location was wonderful! The view my friends and I had from our room was stunning, and the room exceeded our expectations. It was spacious and clean and comfortable. The staff was kind and poured us tea when we arrived. During the day, it was an open, living room like space; in the evening, staff came and set out the futons for us. Definitely make sure to snag a time with the private, open-air bath - that was also lovely! That being said, the in-room bathroom was also state-of-the-art. Really a stunning place to stay!! I'd love to come and stay longer some day. :)

The staff at Jukeiso went above and beyond to help us. We arrived on the island about 10 minutes before check-in stopped We’d never been so we figured we’d just call a taxi. That wasn’t going to happen. We called and they sent their driver to pick us up last minute. They took all of our luggage up, they helped us make a last minute reservation at one of the only open restaurants on the island and then hand drew directions to the restaurant on a map for us. They allowed us to make a last minute breakfast reservation and then they delivered our bags to the ferry station the next day. All that to say, we were clueless foreigners who weren’t really prepared for a night on Miyajima island, and they saved our asses. 10/10

Divine Customer Service. Despite of the fact that we arrived so close to the pick-up deadline from the ferry terminal to the ryokan, they still sent someone over to pick us up. Everyone was so nice and treated so well despite the language barrier. Everyone was so well accomodating. They deliverered our belongings to our room. The sea view from the room was amazing! The hot springs was so heavenly! We felt like that we could live life without regrets. Except for fact that we wish that we would stay for more nights and get the meal courses. Our room was huge, has a great traditional theme, We are definitely going to come back to enjoy our next stay in Miyajima!